VAT

As the return to a VAT rate of 17.5% looms (planned for 31st December) we would like some feedback from you.

When the 15% rate was announced, many software suppliers were taken by surprise and had to react quickly.  Information had to be passed to the user base rapidly about how to accommodate it within the system, maybe initially as a workaround until an update to the software was released.  And with an accounting system the implications of changing VAT can be far reaching.

Therefore we would appreciate any feedback as to whether your suppliers coped well or poorly.  If they did well we would be keen to know why they were so good.  And we expect you to include our performance in your feedback.  It's all part of our continous improvement strategy.

Please send any feedback to adam.mackay@tracegroup.com

Many thanks.